"I'm an employee" you say, "I'm not the owner". The business cuts your check, and determines your hours based on revenue. I will stick with Barnes and Noble.
Walked in figuring that I could use the restroom and browse a bit. While walking down the aisle, I glanced at books while periodically looking up around the walls for a bathroom sign. An employee further down the Isle asked "Can I help you find something"? The tone and inflection were not friendly. They gave the distinct impression that I was intruding on someone's day. I assumed I was being paranoid and looked up. Expression was almost hostile. Very bad vibe. I did not start this interaction and was somehow regretting it anyway.
Very helpful and nice.
Really my experience was colored by the one interaction with the one employee, but it was the first employee that I had contact with. Everyone else seemed nice, but I felt distinctly unwanted on the first impression.
Nice café and great selection of books with indoor and outdoor seating.
Nice area and a phenomenal magazine section.
Don't get me wrong. I don't expect declarations of love for customers. Working retail is hard and it can feel thankless. Customers and co-workers can put you in a really foul mood. I get that, but people are not going to spend money in your store if they're under the impression that you don't want them there. If your day is absolutely awful and you can't manage a facade of civility, then don't go out of your way to engage.
Joe Muggs is great the books & other items are a little high priced but I guess the same is true of other well known book stores. Only thing the Wifi is horrible everyone I have asked so far that patronizes BAM along with a selection of employees agrees with me there is a lot problems trying to connect to their internet set up. WiFi connects but says no internet. Pretty bad for a book store in my opinion.
Books A Million is a US Book Store based in Peachtree City, Georgia. Books A Million is located at 258 City Cir, Peachtree City, GA 30269, USA.
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